Privacy Policy

How we collect, use, and protect your data

Introduction

Sapne ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information You Provide

When you create an account or use our services, we collect information you voluntarily provide, including:

  • Name and email address
  • Account credentials and authentication information
  • Profile information and preferences
  • Dreams, goals, milestones, and personal planning data
  • Communication preferences and contact information

Automatically Collected Information

When you access our website or services, we automatically collect certain information:

  • Device information (device type, operating system, browser type)
  • IP address and location data
  • Usage data and analytics (pages visited, time spent, features used)
  • Cookies and similar tracking technologies
  • Referral source and navigation patterns

Third-Party Information

If you connect your account through OAuth or third-party services, we may receive information from those providers, including your name, email, and profile information.

How We Use Your Information

We use the information we collect for various purposes:

  • To provide, maintain, and improve our services
  • To process your account registration and authentication
  • To send you service-related announcements and updates
  • To respond to your inquiries and provide customer support
  • To analyze usage patterns and improve user experience
  • To personalize your experience and provide recommendations
  • To send newsletters and promotional content (with your consent)
  • To detect, prevent, and address fraud and security issues
  • To comply with legal obligations and enforce our terms

Data Storage and Security

Storage Location

Your data is stored on secure servers located in multiple geographic regions. We use industry-standard encryption and security measures to protect your information during transmission and storage.

Security Measures

We implement comprehensive security measures including:

  • End-to-end encryption for sensitive data
  • SSL/TLS encryption for data in transit
  • Regular security audits and penetration testing
  • Access controls and authentication protocols
  • Secure password storage using industry-standard hashing
  • Data backup and disaster recovery procedures

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your account and associated data at any time by contacting us.

Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third-party vendors who assist us in operating our website and providing services (under confidentiality agreements)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In the event of merger, acquisition, or sale of assets
  • Your Consent: When you explicitly authorize us to share your information
  • Aggregated Data: We may share anonymized, aggregated data for analytics and research purposes

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for authentication and platform functionality
  • Analytics Cookies: Help us understand how users interact with our platform
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser. However, disabling certain cookies may affect platform functionality.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (right to be forgotten)
  • Portability: Request a copy of your data in a portable format
  • Opt-Out: Opt out of marketing communications and data processing
  • Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at [email protected].

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services before providing your information.

Children's Privacy

Sapne is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

GDPR and CCPA Compliance

GDPR (EU): If you are located in the European Union, your data is processed in compliance with GDPR regulations. You have the rights outlined above and can contact our Data Protection Officer with any concerns.

CCPA (California): If you are a California resident, you have specific rights under the California Consumer Privacy Act. You can request information about data collection and request deletion or opt-out of data sales.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services following the posting of revised terms means you accept and agree to the changes.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Sapne

Email: [email protected]

Website: sapne.com

Last updated: May 2026